RefundRescuePrivacy Policy
Effective Date: December 2, 2024
1. Introduction
Refund Rescue ("we," "us," or "our") operates a fuel tax refund preparation platform for business customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. By using Refund Rescue, you consent to the practices described in this policy.
2. Information We Collect
2.1 Account Information
When you register, we collect your name, email address, and business name. This information is required to create and maintain your account.
2.2 Business and Tax Information
To prepare IRS Form 8849 and related tax documents, we collect your Employer Identification Number (EIN), business address, fuel purchase receipts (including date, gallons, state, and price extracted via optical character recognition), and equipment inventory data relevant to your business segment.
2.3 Financial Information
We collect bank account information for tax refund deposits and credit card information for subscription payments. Payment card data is processed by Stripe and is not stored on our servers.
3. How We Use Your Information
We use your information to:
- Provide our tax preparation services, including generating IRS Form 8849
- Manage your equipment inventory
- Process fuel receipt data via OCR
- Submit filings through our authorized e-file provider
- Process subscription payments
- Communicate with you about your account and our services
- Comply with legal obligations
4. Third-Party Service Providers
We share your information with the following categories of service providers who assist us in operating our platform:
Payment Processing
Stripe processes all payment transactions. Your payment card information is transmitted directly to Stripe and is subject to their privacy policy.
Cloud Infrastructure
We use Amazon Web Services (AWS), Google Cloud Platform, Railway, and Vercel to host and operate our application. Your data is stored and processed on these platforms.
Document Processing
AWS Textract processes your uploaded fuel receipts to extract relevant data.
E-Filing
We transmit your tax filing information to an IRS-authorized Modernized e-File (MeF) provider for electronic submission to the IRS.
5. Data Security
We implement industry-standard security measures, including AES-256 encryption for data at rest and in transit, to protect your personal and financial information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active. Upon account cancellation, your data is deleted immediately from our active systems. Backup copies are retained for 30 days following cancellation for disaster recovery purposes, after which they are permanently deleted.
7. Your Rights
You may access, update, or delete your account information at any time through your account settings. To request a complete copy of your data or permanent deletion, contact us at [email protected]. We will respond to such requests within 30 days.
8. Geographic Limitations
Our services are available only to business customers located in the United States. We do not knowingly collect information from users outside the United States.
9. Children's Privacy
Our services are intended for business use and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our application and updating the effective date. Your continued use of the service after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Refund Rescue
Email: [email protected]